1999 Toyota 4Runner 45,000 mile service at the convenience of your home or office

Jason O. arrived on time. My car would not start. I had called AAA, they said it wasn't the battery, told me the alternator was bad. So I booked an appointment at YourMechanic.com to replace the alternator. Within a minute of showing up, Jason figured out that it wasn't the battery OR the alternator. Just a loose connection of battery wires. My car started up and has been running fine ever since. Jason's honest and correct diagnosis saved me time and money. He was friendly, knowledgeable and efficient. I'd definitely trust Jason with future repairs.

Pardeep arrived on-time, was friendly and clear about how he would tackle my lighting problem with my SUV. Huge shoutout to how candid he was with what he saw was wrong and clearly describing his thoughts on how to fix the lighting problem. Too many times in the past with other mechanics, I feel they didn't take any time to explain in understandable terms what they are going to do and how they are going to fix it. In the time he was here, I greatly appreciated his clarity around what was covered within the service he was schedule for and what may not be. This allowed me to have options around what I could pay to fix. At the end of the service, I agreed to the additional work and he was able to completely fix my lighting issue. His clarity and professionalism really gave me the confidence that he wasn't wasting my time. I plan on booking him again if I have any other issues with my SUV.

Excellent and Professional Customer Service. Fast, Knowledgeable and Efficient. Phillip did everything that needed to be done and had me mobile again in not time.