2012 Subaru Outback 3,700 mile service at the convenience of your home or office

This was my First time using my mechanic due to the convenience of them coming to you and cost less than a shop. OUr issue was the coolant level dropping in the reservoir tank with no visible leaks. Theodore contacted me when he was on his way and to also let me know traffic was heavier than usual so he would be a little late. What I really liked was the GPS tracking so I could see where he was and how soon he would be arriving. Theodore didn't find any leaks and could not determine what exactly may be causing the problem, but he was very thorough in explaining everything he tested and inspected. Even though he couldn't determine the issue, it gave me peace of mind that everything checked out good including the head gasket which is what I was really worried about. He did mention one scenario that may be causing the coolant level to drop so at this time we will just keep an eye on it. And if something does need to be replaced, I will absolutely be using Your Mechanic again.

Simon was great as always. He communicated with an updated ETA, worked efficiently, gave me an update about recommendations for the next 6mo, and was friendly.

There were some hiccups with getting parts/supplies which delayed the start of the service and prolonged it, but I was not in a rush so no big deal. Overall Daniel was friendly and professional.