1991 Saturn SL2 69,000 mile service at the convenience of your home or office

Dan was extremely kind and professional! He did his best to find the problem-Unfortunately, I felt just as in the dark after my inspection as before. He was unable to give me a for sure cause regardless of the diagnostic test which left me feeling as if I threw my money down the drain. If I had known that I wasn’t going to get a for sure answer to my problem with using a Mobil service I would have just saved myself the time and money. Again, Dan was great, the quality of service wasn’t the best seeing as I’m on my way to tow my car to the nearest mechanic to get an actual diagnosis and repair. I can’t say I would refer anyone as I myself paid to have an uncertain diagnosis that if I had just towed my car to a shop I wouldn’t be paying twice as much just to find out what’s wrong.

Deane was going to be late to our original time due to the previous job running over but he remained in communication and arrived at his next possible moment a couple of hours later. Deane was able to identify the issue rather quickly and even demonstrated to me how & why involved in this situation. Engine Light is finally off and the car finally passed smog check. THANK YOU DEANE!!

He did a good job on replacing the tensioner. However, he misdiagnosed the brakes as being less than 6mm, when it was brand new and didn't need replacing. Actually it was the swivel bar that was causing problems, not the brakes since it was new. He also overlooked the ignition coil after I found out about the problem with another mechanic from another repair shop, besides the spark plugs and wires. He needs to step up his game and this is constructive criticism so he can better next time.