2015 Mercedes-Benz SL550 20,000 mile service at the convenience of your home or office

Very easy going and transparent service and transaction. Marco is a very able, well organized and by-the-book professional with proven skill at his craft.

Michael deserves a full 5 stars for his honesty and work. I had rated him earlier at 4 stars because he broke the temperature sensor but admitted it right away and said he would return with the part and fix it at no charge, I admired his awesome honesty but was not sure if he would follow through and hence the 4 stars rating earlier. But he followed through and it was all completed and so he deserves the full 5 stars for his knowledge, experience and above all his integrity and honesty which is not common with the mechanics these days, So he needs to be recognized for that. I might give him a 4.95 stars which is not possible because he forgot to put back the tensioner pulley dust cap and could not find it later. Its a minor part and cant be bought at the store either which is annoying but I would still give him 5 stars because of his honesty, efficiency and knowledge. He was quick and efficient. Keep up the good work Michael.

Jimmi resolved 2 BIG issues. The first was with advice on a fix for AdBlue starts countdown which if it reached zero would have been a major headache. The second was replacement of the power steering pressure hose which I could not fin the part ANYWHERE. He found it immediately came to the house and replaced the leaking one without issue and at a small fraction of the cost Mercedes would charge. Great experience.