1997 Mercedes-Benz S500 97,500 mile service at the convenience of your home or office

Scott arrived early for my weekend appointment. When he arrived at my house, I showed him the issue and the parts that need to be replaced. I asked him several questions regarding maintenance on other parts and he provided valuable information that will save me money and also keep my car in good shape. He worked nonstop even though it's hot outside. The estimated duration for the job is 5.5 hours but he completed everything in only 4.5 hours! That includes the test drive, sweeping and washing my garage floor. Scott also showed me the defect on the water pump as well as the parts that he replaced. After the appointment, he provided a very detailed report of the service with pictures and voice notes. I will definitely book Scott the next time my car needs to be serviced. I highly highly recommend Scott.

Once again, excellent job. Steve was on time and did an excellent job with the needed service. I appreciate his professionalism (he was on time, performed his job well and did it with a smile).

This gentleman was on time and listened very well to my questions and answered accordingly. He displayed a professional demeanor and was well versed in auto mechanics. He was fast and efficient and completed a thorough analysis of my car. I would have this gentleman back to my home again and will request him for further repairs. In addition, I will recommend him and your organization to everyone I know and further, to people I do not know. Knowledgeable, courteous and professional employees are very hard to find these days and it is key to great customer service. I find this mechanic to be trustworthy as well which is also a key characteristic representative of great customer service. Thank you again and I look forward to a continuing business relationship.