1997 Mercedes-Benz E320 30,000 mile service at the convenience of your home or office

I've never used this type of service before and was hesitant, which I'm sure most would be. But if Jonathan is was to expect from other professionals working for Your Mechanic, than I'm completely sold. Jonathan arrived on time and jumped right in. Prior to his arrival I had watch a Youtube video on the symptoms of my vehicle. The video I watched had a very skilled mechanic going through several procedures to drill down to the specific problem, but clearly the guy in the video seemed like he works with Mercedes all the time, so I was concerned what type of knowledge Jonathan might have on a Mercedes. Jonathan arrived, popped my hood, had me start the car, etc. He then proceeded to run through the same checks I just watched in the video! Not only that, I could clearly see Jonathan's skill level with a Mercedes. This man knew where everything was without hesitation. He is an extreme, highly skilled professional Mercedes mechanic. I can say this without a doubt. My wife had driven my car the day before, and it stalled on her in the middle of the row. The vehicle had been running rough before then. Jonathan checked to see if I was getting fuel to the engine, he then checked the fuel pump to make sure that it was starting when the vehicle turned on. And that when he asked 'is there fuel in the car?'. I was like, well it was a 1/4 a tank before my wife drove. Jonathan said go get some gas and I'll wait. Ran to the store, put 2 gallons in a portable tank, added the fuel and in started right up. Jonathan asked me to drive it around the block just to be sure, which I did and everything was fine. There is no doubt in my mind that if I would have taken this to a shop, I would have walked out with a $500 bill and a new fuel pump. Jonathan just earned Your Mechanic a customer for life. This man is worth his weight in gold (and then some). Needless to say - i'm extremely impressed. And embarrassed that my wife ran the car out of gas ;) Jonathan was friendly, professional, helpful, on time and most importantly honest.

Professional, patient and attention to details. Get the job done right, the first time with David. Very happy with his service and will be a repeat customer 100%.

As a woman, a lot of mechanics have spoken down to me due to my gender, been condescending when explaining things, or just acted plain creepy towards me. I am very happy to say that I experienced none of those things with Thomas, he was professional and courteous and very informative. He let me know what was wrong with my car and took the time to explain all of the factors that led to the issue and how to prevent it from happening in the future. The car I had serviced was a Mercedes and it can be difficult having that car worked on without seeing a specialist that works specifically on European cars, but Thomas was very knowledgeable while also being very clear and open about what he was less familiar with regarding European cars. Will definitely have him work on my car in the future and would recommend to anyone trying to find a mechanic for their car.