2004 Mercedes-Benz E320 150,000 mile service at the convenience of your home or office

At first when he showed up, he looks tired already considering it was a late appointment. He looked at the car, opens up the hood and check the transmission fluid. Then after checking the fluid, he made a recommendation to use the Blue Devil Sealer for the transmission. He said to pour it in the transmission and it should take care of the problem. I was surprised that it was that quick to diagnose the problem of the car without actually testing the car. Then he made some recommendations that if I need new transmission then I can go to The junkyard. It seemed to me that he is trying to prolong the conversation to make it to an hour and then he gets paid $99. I asked him when are you going to inspect the and test the car and when he noticed that I was getting frustrated already and I told him to do his job. And that’s when he actually inspected the car. After 30 mins. he called me and explained to me the problem of the car. He said that the Blue Devil Sealer is not going to work because the main problem is the actual transmission itself. Then he made his recommendation to either purchase another transmission from the junkyard or just sell the car and get a used one with low mileage in it. I was glad that he explained to me the real problem of the car after our not so pleasant discussion earlier. I would still recommend his service but you just have to be upfront with him.

This guy is the real deal nit just as a mechanic but as a genuine human being. He goes above and beyond to ensure that you understand what's happening with your vehicle.

This gentleman was on time and listened very well to my questions and answered accordingly. He displayed a professional demeanor and was well versed in auto mechanics. He was fast and efficient and completed a thorough analysis of my car. I would have this gentleman back to my home again and will request him for further repairs. In addition, I will recommend him and your organization to everyone I know and further, to people I do not know. Knowledgeable, courteous and professional employees are very hard to find these days and it is key to great customer service. I find this mechanic to be trustworthy as well which is also a key characteristic representative of great customer service. Thank you again and I look forward to a continuing business relationship.