2008 Mercedes-Benz CLS550 140,000 mile service at the convenience of your home or office

Jeremy did everything to get things in working order, but a repair needed to be done at the shop.. He kept the original belt on, and did not install a new one. I have to bring to the shop that did not repair it properly. I hope that the charge for the belt, and possibly a few dollars because the belt could not be replaced to make it run, that I could be refunded for that portion.

Christopher was very professional although the new part he had to tweak it to get it to work and everything turned out great. I would definitely use him again.

As a woman, a lot of mechanics have spoken down to me due to my gender, been condescending when explaining things, or just acted plain creepy towards me. I am very happy to say that I experienced none of those things with Thomas, he was professional and courteous and very informative. He let me know what was wrong with my car and took the time to explain all of the factors that led to the issue and how to prevent it from happening in the future. The car I had serviced was a Mercedes and it can be difficult having that car worked on without seeing a specialist that works specifically on European cars, but Thomas was very knowledgeable while also being very clear and open about what he was less familiar with regarding European cars. Will definitely have him work on my car in the future and would recommend to anyone trying to find a mechanic for their car.