1993 Mercedes-Benz 300SD 70,000 mile service at the convenience of your home or office

I had spent 2 days trying to figure out why my Sprinter wasn't starting, and I had given up. Andrew was determined to figure out where the short was that was keeping my vehicle from starting, and he found it!

Chris was very professional and courteous. He called to inform me that he would be arriving a little late because he just finished with another customer and he was 49 minutes away which would make him 14 minutes late pass his time window of arrival. I greatly appreciated him calling me. Once here he gave me a time frame for my pre buy inspection and it was accurate.He did a thorough one and a half hour inspection on my Mercedes Benz and showed me features that I was not aware of and explained what he was finding along the way. I found him to be knowledgeable and courteous.

As a woman, a lot of mechanics have spoken down to me due to my gender, been condescending when explaining things, or just acted plain creepy towards me. I am very happy to say that I experienced none of those things with Thomas, he was professional and courteous and very informative. He let me know what was wrong with my car and took the time to explain all of the factors that led to the issue and how to prevent it from happening in the future. The car I had serviced was a Mercedes and it can be difficult having that car worked on without seeing a specialist that works specifically on European cars, but Thomas was very knowledgeable while also being very clear and open about what he was less familiar with regarding European cars. Will definitely have him work on my car in the future and would recommend to anyone trying to find a mechanic for their car.