1993 Mazda Protege 142,500 mile service at the convenience of your home or office

Ben called to see if he could come to the appointment early. He was nice and he installed the alternator and belts and jumped the car to get it running. I was told to leave it running for about 10 minutes to charge the battery , then I'd be good to go. I let the car run for at least 20 minutes then turned it off and it wouldn't restart. I called him and left a message but he didn't return it. I called the main number which took hours to call me back just to say that they had to call me back again. When they called back the next day, they said that Ben had informed me that I would need new battery terminals...WHAT?? He NEVER mentioned anything about the battery terminals and his report has nothing to say about the battery. He either lied to the office or neglected to tell me or put it on the report. So then they asked me if I wanted to set up an appointment to get the terminals installed....NO!! I'm not booking another appointment after that!! Are they crazy??? I'll get someone else to do the terminals and I will NEVER use YourMechanic again.

He was. Excellent, he kept in contact with me to let me know who he was and how long it would be till he got to my house to do Oil change. He arrived 20 mins early was very professional and prompt very detailed in describing my issues and things I need to get fix in near future. Got the job done in 10 mins, would def recommend him to others and I will be using his service again. Overall a great experience!!

Irven and his colleague were great. They were very professional, timely, and knowledgeable. They changed my brake pads and did a brake fluid flush on my Mazda Cx5. The work was very well done and would highly recommend! Thanks again guys!