2011 Lexus GX460 40,000 mile service at the convenience of your home or office

Lucas was truly fantastic and went above and beyond. He performed a difficult repair and did a fantastic job of communicating expectations and timing. I think he even may have filled my tires to proper air pressure! Thank you, Lucas!

He was very nice, patient and knowledgeable. He let me know what maintenance will be needed to eliminate the clunking noise going forward and how to avoid it in the future. I will be requesting Al to complete the service of my car in the near future.

Booked him based on the feedback but he was not as prepared for the work. Put the jack stands in the frame where he shouldn't and bent it. Didnt have torque wrench which was required for the job. He seemed to want to rush the work and poking the screwdriver to get things aligned. I would never expect a mechanic to do that and scratch up the components. I provided him step by step guide with pictures and yet the springs are not oriented in the right direction. Now my car sits a little off one side. I need to do the work again. Positive side, he was professional. He was late for the work but at least he texted me and notified about the delay.