2009 Lexus GS350 45,000 mile service at the convenience of your home or office

Theodore arrived when the time frame scheduled. He quickly got to work and although the repair took a little longer than expected (removing the alternator on the AWD model is slightly more difficult) he knocked it out. Once he was finished, he had me run it through a few tests and drive it around the block. He verbally reminded me of the 12 month, 12,000 mile warranty and noted potential upcoming service. Overall, very professional and courteous.

Rusty was already at the location well ahead of the scheduled appointment time. He performed the inspection of the vehicle in a timely and systematic manner. He did explain that he did not have expertise to determine potential body issues (which was really my primary requirement) but he made an effort to look for those the best he could and identified questionable items (wax/paint issues). Overall, Rusty did a satisfactory job that helped with the decision to purchase the vehicle. Thank you!

Atilla was early, friendly, informative and helpful. He identified the issue and fixed it right away. I'm hopeful when I contact My Mechanic again, that they assign Atilla to do the repair.