2016 Kia Sportage 93,000 mile service at the convenience of your home or office

Very nice and polite. Showed up on time, gave me an estimate of how long it'll take to fix the alternator. Texted me when he was done and explained the work that he had done, as well as work that needs to be done. Will definitely book Nicholas again.

I appreciate Matt's ability and knowledge. I understand the company not wanting their mechanics to work on cars that were previously worked on by the customer or another mechanic, but don't see that that is reasonable to expect, cars are likely to not have been worked on prior. The problem that led to this last repair was due to my having crisscrossed two connectors. Very unusual to have connectors in close proximity to each other that are the same and can plugged into each other. But I hat was my fault for doing this. I would recommend any mechanic take the car for a road test to be sure it is working correctly. Despite the obstacles, Matthew was very thorough in his troubleshooting and would recommend him as a mechanic. The company applies restrictions on communicating with their mechanics and I can understand why, but if Matthew and I had been able to be in contact sooner, we could have solved the problem earlier.

Al is willing to listen to me both as a person and as a customer who has questons.He explains well and in a way that is easy to understand.