1991 Ford LTD Crown Victoria 3,000 mile service at the convenience of your home or office

Matthew is very knowledgeable and he is very helpful with any questions you may have about your vehicle and he get the job done in a timely manner

He put the grummit back in the fire Wall and took lots of pictures of my car and seems to be a very competent person, your other guy that Ronald Little did a very unprofessional job and lied to your company about why my transmission wouldn't shift into heard saying that I have a defective slave cylinder after I told him several times since he didn't install a bled master cylinder that he was letting air in the whole system and he needed to bleed the whole system both master cylinder and slave cylinder, he refused to do so left and lied saying he'd be back later that day, I waited until the next day and called your office, your customer service person tells me he had completed the job and that I need Ed a slave cylinder job done when nothing could be further from the truth, so to make a long story short I bled the whole system myself it took all of about 15 minutes. So so much for his 40+ years of supposedly experience. Common sense beats bogus Experience every time. The car was in worse condition when he was done than it was before he touched it. I do hope your company didn't pay that Clown. I think I should be getting some kind of compensation since I had to do the work myself to get my car fixed properly . Have a good day. Regards. Robert Taylor. I will rate the mechanic who came by today at about a 9 and that Ronald Little below 0

Lavell has been wonderful to work with. I had to get quite a few repairs done to fix a busted coolant hose among other things, so I booked an appointment early in the morning to accommodate the estimated 8hr timeline to complete. Lavell was right on time and got straight to work, even finishing up a few hours earlier than expected! When I took my car out for a test drive later that evening, I had a few lingering concerns that I wanted to make sure weren't an indication of any further problems. I reached back out to Lavell and he made it clear he was on my side every step of the way in making sure my needs and issues were taken care of. So he came out the very next day completely free of charge to assess my concerns and explain what was happening, and provided quick resolutions. Before he left he even inflated all my tires as a courtesy to help me resolve a separate low tire pressure issue! He is an all-around helpful and knowledgeable professional that operates with integrity and efficiency. I would definitely recommend to anyone!