2002 Ford E-350 Super Duty 123,000 mile service at the convenience of your home or office

Very professional and knowledgeable. He made the repairs in a timely manner and was very thorough. He answered the questions I had. Very happy with his service.

Breck was sent as a replacement mechanic for my original morning booking that was a no show. He arrived on time, with all tools and parts needed for the job. Unfortunately, he was unable to get authorization for additional parts and was forced to spend a very long time on the phone to get authorization to update my quote and purchase an additional part for the job. He did not have everything needed at first (he was covering last minute for thr no show), but he got things squared away quickly. He is very bright and professional, and answered all my questions thoroughly. His customer service skills are excellent. Unfortunately the company was horrible. They are very difficult to contact, and I know this because I spent over an hour.on hold with them to get to a representative. Once I got someone, they were helpful. It was December 26th, so I can understand being understaffed, but had this been an urgent repair, I would have been in trouble. Breck made the entire service a pleasure. If only they would stock their mechanics better, he would have completed the job much sooner. He stayed as long as it took to get the job done, and let me take a test drive before I even had to pay! I would only use your mechanic.com ever again because Breck is one of their finest mechanics.

Levi went above and beyond to make sure my truck was fixed. He realized additional issues with the truck and he repaired those as well. I am very pleased with the workmanship and the professionalism. I will definitely use them in the futire and I will recommend them to all of my friends.