2000 Dodge Caravan 117,000 mile service at the convenience of your home or office

Derrick completed the task that was asked and went above and beyond to tell the customer more about the diagnoses. He also ACTUALLY took a look at some of the issues the customer was having when the customer booked the first appointment with YourMechanic so that he could do a thorough and complete job (the other mechanic made the mistake of only fixing one of the motor mounts when in reality the others needed replacing as well). He did not continuously push for a 5 star rating on the job as the other mechanic had (although he didn't fix what the customer asked to be fixed), but instead was timely, friendly, and professional (stayed on task). He even showed up a bit early to the appointment. I would absolutely recommend Derrick, thank you so much for being open and honest, and caring about the dignity of your job, since my vehicle is incredibly important for my work performance. You should probably take some of that diagnostic money I had to give the other guy and give it to Derrick.

He did an excellent job. Showed me exactly what was removed and added. Made sure I was happy with the service. Timely and professional.

As the daughter of a mechanic, I have seen many batteries replaced. I never seen anyone remove and replace a battery as fast as Simon did. Most take about an hour, he was done in less than 45 minutes. He did the check and told me to keep an eye on the Engine light, since the reading from the codes mostly come from the fact that the battery was pulled and the alternator replaced. Computer has to reboot. I will definetly take care of it.