Q: Transmission intermittently won't shift to next gear

asked by on July 26, 2016

My car has a SMG transmission. The problem began around 1 month ago and it is intermittent. Sometimes the transmission won’t shift at all, no matter which gear the car is in. Sometimes the gear that it is in won’t change. I have to take my foot off the gas pedal so that it will shift. When on the highway, if I go from first-second-third- then it won’t shift into fourth and I have to take my foot off the gas to get it to shift into fifth. One time, while changing gear with the paddle shift, it stopped at 2nd and a SMG light came on telling me to check the dealership. So I took the car to the BMW dealer and they ran a diagnostic on the transmission. They said that the transmission stopped at third gear and it didn’t shift any more. Then, they told me that I needed a new transmission. That doesn’t make sense to me since I can still shift the gear. The SMG doesn’t shift some times, even when on 5th and driving on the highway, it won’t shift into 6th until I take my foot off the gas. I’ve heard different analysis of the problem - computer - reset battery, etc. Do you think my car needs a new SMG transmission, and if not, what do you suggest?

Car is hard to shift Inspection $94.99 - $114.99 Get a Quote

It is very possible that the transmission may require a full rebuild or a replacement in order for it to perform properly. Although you are able to shift into other gears, if certain gears are not working correctly, transmission damage may be the cause.

If the transmission has already been diagnosed by the dealer that it needs replacement and the transmission is still not shifting properly, it is unlikely that the transmission will get any better without replacement.

It does not hurt to attempt any reset procedure that may be available, but it is also unlikely that a reset of any kind will resolve transmission issues. Small things to check before replacing the transmission if possible would be the fluid level and any trouble codes that may have been stored due to the issue your transmission is causing.

If any codes exist, this may lead you to other possible parts inside the transmission that may be able to be replaced and have your transmission working again as it should. You can get a second opinion from an local expert, such as one from YourMechanic, in order to diagnose your shifting problem and advise you on the next steps.

The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing


Experienced Mechanic?

Earn up to $70/hr

What others are asking

Check Engine Light O2 sensor slow
Hello. The computer reset only puts the computer in a position that it will control the fuel as if you just bought the car. As the vehicle is driven and a defective O2 sensor gives a bad input to the...
my car wont do a burnout why?
This car will likely not do a burnout because it is only the 6 cylinder model. It is also possible that something is built into the vehicle to prevent it from doing that such as traction control. I would recommend...
Car won't start - 2005 Ford Explorer
The first question to answer for yourself is, does the engine attempt to start, also known as cranking over? If not, then you need to be concerned with your starting system. The battery may be powerful enough to power accessories,...
Why do my power windows not work? 2005 Buick Century
Hello. There are several things that can cause this. It can be caused by a bad ground connection or an issue with the circuit breaker that supplies power to this circuit. You would need to used a voltage meter to...
Transmission not shifting
Hi There, This may be a sign of low transmission fluid (https://www.yourmechanic.com/services/transmission-fluid-service) or a faulty transmission control solenoid. As you’re going down the road, the car’s computer analyzes data being sent by vehicle speed sensors and engine speed sensors. Based...
Is it hard to replace the lower control arm on my 2003 Nissan Sentra
Hello. Replacing the control arm on your vehicle is not a task that requires the removal of the spring. This does make it easier than if the spring needed to be removed. The main precautions that need to be taken...
What does my car randomly stall/cut out at all speeds and idling in park. in my 2006 Chrysler 300
Hello. It sounds like you have had a lot of work done trying to fix this issue. It sounds like you either have a communication wiring issue or an ignition switch that is failing. I usually test the ignition switch...
My serpentine belt has come off(not broken) my 330xi 2001 BMW, first started the car and sounded really rough then smoke came out
You should check each pulley and tensioner or component driven by the belt to see if one of the components are seized that caused the belt to come off. Have a mechanic like one from YourMechanic to come to you...

Related articles

What Does an Engine Inspection Entail?
An engine inspection is the first step in diagnosing engine problems. A pre-purchase engine inspection helps you know if a used car is a good deal.
A Buyer’s Guide to the 2012 BMW Z4
BMW’s BMW’s entry in the hardtop roadster segment, the Z4 delivers the ideal combination of performance, looks, and standard comfort features. This two seater is not only classically stylish and heavy on extras that aren’t, well, extra, it’s also the...
The Best Used Cars to Buy if You Live Close to the Ocean
If If you live close to the ocean, your vehicle is going to be far more vulnerable to rust than if you lived further inland. And the fact is, when it comes to resisting rust, not all vehicles are created...